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STORE POLICY

CUSTOMER CARE

Our hope is for you to understand that Zevelyn Jean is committed to delivering optimal service to each and every customer. We value the essence of customer satisfaction and work towards achieving successful exchanges of information, inspiration as well as goods & services. 

 

Our desire is to consistently deliver exceptional customer service. We believe that your online shopping experience should be accessible and personal at all times. 

 

Our promise is to distinguish ourselves as a lifestyle brand that is focused on cultivating an inclusive community that promotes substance, culture & innovation. 

 

Your business and feedback is welcomed, valued and always appreciated. Thank you for shopping slow and small. If for any reason you did not experience a quality crafted experience with us, please contact us at connect@zevelynjean.com.

 

ZVJ BRAND PROMISE

Fluid Substance . Crafted Experiences . Intuitive Service

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PRIVACY & SAFETY

Zevelyn Jean is dedicated to protecting the privacy of each and every one of our customers. We will not disclose any information regarding our customers or visitors to the site to any third parties apart from where it is part of providing a service to you – this includes; arranging for a product to be sent to you, carrying out credit and other security checks and for the purposes of customer research or when you have given us your permission to do so.

 

We will not provide or sell any of your personal details or any credit card information to third parties (excluding partners from whom you may have linked to our site) without your permission.

 

If you have made a purchase from our website we may occasionally update you on our latest products and offers via e-mail. You will also be given the opportunity to receive such communications from us when you subscribe to our mailing list.

WHOLESALE INQUIRIES

Please contact us at connect@zevelynjean.com.

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